Shipping & Returns

Shipping Policy

At Don Manny Cigars, we take pride in ensuring a seamless shipping experience for our customers. Our shipping methods are designed to deliver your handcrafted cigars promptly and securely, while keeping the costs transparent. We believe in building trust through clear communication and reliable service.
We are committed to providing you with the best packaging to preserve the quality of your cigars throughout the shipping process. Your satisfaction is our priority, and we aim to make sure that your cigars arrive in perfect condition. Feel free to reach out to us if you have any specific shipping preferences or inquiries. We are here to make your cigar purchase a delightful experience.

Don Many Cigars Policy:

Don Many Cigars does not sell, distribute, or ship products to individuals under 21 years old or deal with cigarettes.
Products on our website are not meant for those under 21 years old.
By accessing our website or any affiliated sites, customers confirm they are of legal age and have met all necessary requirements to possess tobacco products.
Shipping to post office box addresses is not allowed.
Certain items may not be shipped outside the United States, and oversized items may incur additional shipping costs.
Shipping is done through USPS with options for 2 Day, 3 Day, ground, and Priority Mail.
Overnight shipping is available with added charges; customers can inquire with customer support.
Each order includes tracking information.
All cigar shipments require a signature from someone over 21 upon delivery.
Don Many Cigars does not ship cigars to Maine, Iowa, and Montana.

Return & Exchange Policy

Customer satisfaction is paramount at Don Manny Cigars. If, for any reason, you are not entirely satisfied with your handcrafted cigar purchase, we offer a straightforward return and exchange policy to ensure your peace of mind.
We understand that preferences may vary, and we want you to enjoy your cigars with absolute confidence. Whether you've changed your mind or encountered any issues with the product, our aim is to make the return or exchange process smooth and convenient for you.
Your feedback and satisfaction are valuable to us. Please don't hesitate to contact us regarding any return or exchange inquiries, and we will be more than happy to assist you

Unopened Boxes: Some retailers may accept returns of unopened boxes of cigars within a specified period, often accompanied by a receipt. This allows customers to return cigars that they have not yet opened or used.
Defective Products: If you receive cigars that are damaged or defective, most reputable sellers will replace them or offer a refund. This typically requires notifying the seller promptly upon receiving the damaged goods.

Legal issues

Don Manny Cigars does not sell, distribute, or ship products to individuals under 21 years old or deal with cigarettes.
Products on our website are not meant for those under 21 years old.
By accessing our website or any affiliated sites, customers confirm they are of legal age and have met all necessary requirements to possess tobacco products.
Shipping to post office box addresses is not allowed.
Certain items may not be shipped outside the United States, and oversized items may incur additional shipping costs.
Shipping is done through USPS with options for 2 Day, 3 Day, ground, and Priority Mail.
Overnight shipping is available with added charges; customers can inquire with customer support.
Each order includes tracking information.
All cigar shipments require a signature from someone over 21 upon delivery.
We do not ship cigars to Maine, Iowa, and Montana.